Plan Your Visit
We look forward to welcoming you back to the big blue building. We’ve taken every precaution to ensure your visit will be safe, straightforward and comfortable. If further government guidance arises, we’ll keep our information updated as to how it might affect your visit.
Got any questions? Contact our box office team at
email@example.com or by phone at 01 8819 613.
Please check the information below regularly before your visit to ensure you have the latest updates:
Virtual Tour & Social Narrative
Welcome to our Project Arts Centre virtual tour!
When you visit Project in Temple Bar, Dublin, this is what you can expect when you arrive.
Find our Social Narrative PDF here for a guide through the building.
We welcome your feedback. If there is anything else you would like to know or see, please don’t hesitate to contact our Project Potential Coordinator at firstname.lastname@example.org
How To Find Us
Project Arts Centre is located in Temple Bar in the heart of Dublin city centre, we’re the big blue building at the end of East Essex Street, you can’t miss us. Project is easily accessible by most Dublin Bus and Luas routes
A special €7 parking rate is available from Fleet Street car park, simply present your show ticket at box office to receive your reduced rate parking deal.
Slots for attending the gallery must be booked through the exhibition’s page. Mask-wearing is mandatory for the duration of your visit, as well as adhering to social distancing and hand hygiene guidelines laid out below.
Our Box Office phonelines are open from 11am to 6pm, Monday to Saturday. To attend the Gallery or any performances in the building, you will need to book a free ticket through the event listing on our website. In booking a ticket to the gallery, you will select a time slot for your attendance.
Events at Project Arts Centre – Valid Vaccination Certificate Requirement
Please note that the presentation of a valid vaccination certificate is now required to enter all events in line with new government Covid-19 guidelines. Your vaccine cert will be scanned at the door, and you will be checked for photo ID matching your cert.
Arrival at Project Arts Centre
We would ask you to follow the advice you’re given when booking regarding your time of arrival.
Unfortunately, we cannot accommodate people waiting in the foyer before shows or slots in the Gallery.
We will be in touch with ticket-holders prior to your visit if there are any further updates. Please keep an eye on your emails, including spam and clutter folders, to ensure you don’t miss anything.
We require that both our staff and the public wear facemasks in all public spaces, including during performances. Please make sure you wear yours from before entering the building until after leaving the building. You can find the HSE’s latest updates on face masks and coverings here.
Hand sanitiser must be used on entry to the building and again before entering the lift. Hand sanitiser stations will be clearly marked on all levels.
Visitors to Project must follow hygiene protocols including respiratory and handwashing hygiene. The latest information regarding these protocols will be signposted throughout the building, including handwashing guidance on display in the bathrooms.
Distancing & Movement Throughout the Building
Staff, artists and the public will maintain a 2-metre social distance in all parts of the building including the stairs.
Visitors will keep to the left when using the stairs. We’ll have clear markers and signposting in place to keep this as clear and easy as possible.
Only one person at a time can use the lift. Please be respectful of the needs of fellow audience members. Use the stairs where possible and leave the lift for anybody with access requirements. We ask that you stand 2 metres back while waiting for the lift to ensure those who may be exiting can do so safely.
Please listen carefully to the guidance from Front of House Staff regarding your safe entry and exit of the building. Follow their direction closely as you take your seats. We ask for your patience as we manage venue entry and exit protocols in line with social distancing procedures. Everything may take a little longer than you’re used to.
If a group of 6 or more is attending together, a designated Covid-19 lead should be appointed to ensure that everyone in the group pays attention to the information provided on Covid-19 protocols. If you are planning to attend in a group, please assign a group leader who can contact us with any queries.
Ticketing & Contact Tracing
No paper tickets will be available and no sales at the door can be facilitated. E-tickets will be provided with every booking. There will be no door sales, so advanced booking is required.
Booking will also be required to attend the Gallery, with free online tickets available for hour slots. These will be made available as a booking link on the exhibition listings.
We require that the ticket holder must be in attendance due to contact tracing regulations. Please ensure that your contact details are correct and active at the time of booking.
If the ticket holder has booked on behalf of other guests too, they assume responsibility as the main point of contact for these guests in case of contact tracing. If you’re a ticket holder and you’ve booked tickets for others, please ensure that you have an up-to-date record of everyone’s contact details.
Once purchased, tickets cannot be exchanged or refunded.
If the ticket holder is unable to attend a festival event, they will need to contact the festival box office directly, not Project Arts Centre, if they wish to check if a refund might be available.
For events booked directly through Project Arts Centre, we ask that you get in contact with our box office team ASAP either via email@example.com or by phone at 01 8819 613.
If you did not book directly through our ticketing system, we will require that your details are shared details with us for the purposes of contact tracing. We are working with Producers to ensure you are made aware of this in advance in line with GDPR.
If you are visiting Project you must keep your belongings with you; no belongings can be left at Box Office or at any location in the building.
For health and safety reasons, Project staff cannot store any item left behind so please keep a close eye on your things while you are here. Project takes no responsibility for belongings lost or left behind after your visit.
Please check that you have all your personal belongings with you on leaving the auditorium as the venue cannot be responsible once you leave the building.
The accessible bathroom will still be made available for those who require it. If you have access requirements for your attendance at Project or require any further information or assistance for your visit, please contact us at firstname.lastname@example.org or call 01 8819 613 and we’ll work with you to make sure your needs are met throughout your time with us. You can find all the latest information on our Accessibility here.
For those attending the Gallery, bathrooms will be available but availability is very limited. Our Front of House staff will be able to direct you.
For those attending performances, the bathrooms on the first floor (beside the auditorium) will be open and only one person can access each bathroom at a time. PAC staff will manage any queue that arises but we are also working with producers to ensure ticket buyers are made aware in advance that toilet access will be limited.
Patrons Experiencing COVID-19 Symptoms
Visitors must not enter the PAC building if experiencing any symptoms of Covid-19. If you’re feeling unwell or experiencing any symptoms, or have been in contact with someone with COVID-19 within two weeks of your visit, we ask that you follow government guidelines by remaining at home and self-isolating.
If you are unable to attend an event booked through Project Arts Centre due to experiencing COVID-19 symptoms, we ask that you get in contact with our box office team ASAP either via email@example.com or by phone at 01 8819 613.
If any visitor becomes sick while at Project, please notify a member of staff immediately. An isolation space will be made available until arrangements can be made for you to contact your GP or the HSE before going home to self-isolate.
Further Queries and Guidance
If you have any further questions or uncertainty about the practicalities and safety of your visit, please be assured that we’re here to answer them, providing you with a smooth, straightforward and stress-free return to Project. For any concerns or clarifications, you can direct your questions to firstname.lastname@example.org or by phone at 01 8819 613.
If you have any complaints following your visit to Project about how we are handling COVID-19 procedures, please contact our Executive Director Orla via email@example.com
Rest assured that our Front of House staff will be fully up to speed when you’re in the building and will be happy to provide guidance on these issues during your visit.