Governance

Project Arts Centre is committed to good governance and the organisation complies with the regulatory requirements of the Governance Code.

The organisation keeps detailed financial records, maintains strict financial controls and is transparent in its audited financial statements. The most recent statement of audited accounts (2016) is available here.

The organisation complies with all regulatory requirements and operates in accordance with its Memorandum of Association which is available for download here.

Project Arts Centre is a members-led organisation. A full list of members can be viewed here.

Senior Staff Renume2ration:

Band €40,000 – €49,999 Curator of Visual Art & General Manager

Band €50,000 – €59,999 Artistic Director/CEO

Fundraising Compliance

Project Arts Centre, as a registered Irish charity, undertakes the practice of fundraising. We are fully committed to achieving the standards contained within the Statement of Guiding Principles for Fundraising. We have considered the Statement and we believe we meet the standards it sets out. We commit to doing this by:

  • Maintaining good fundraising practice
  • Providing high levels of accountability and transparency to our donors and prospective donors from the public
  • Providing clarity and assurances to you about how we spend your money

We are fully committed to achieving and maintaining the standards contained within the Statement of Guiding Principles for Fundraising developed by the Irish Charities Tax Reform Group (ICTR).

Project Arts Centre Donor Charter

We commit to being accountable and transparent so that donors and prospective donors can have full confidence in Project Arts Centre.

Our pledge to donors is that we promise to treat all of our donors with respect, honesty and openness.

As a national charity that relies on the generosity of the public, we  promise to effectively apply your donations to us for their intended purposes.

We will also handle all donations and donation information with respect and with confidentiality.

Feedback & Complaints Procedure

We welcome any feedback you may have about our organisation.

Project Arts Centre is very thankful for the generosity of its supporters and the general public. As a valued supporter of Project Arts Centre, we know it is important that we facilitate any feedback or complaints that you may have. We are committed to ensuring we live up to our reputation as a respectful, honest and open organisation, and we aim to continue to achieve the highest standards in fundraising practice. Project Arts Centre listens and responds to the views of the general public and supporters so that we can continue to improve. If for any reason, you should feel aggrieved then we will endeavour to do our utmost to make sure that we come to a satisfactory solution.

Therefore we aim to ensure that:

  • It is as easy as possible to make a complaint.
  • We treat as a complaint, any clear expression of dissatisfaction with our operations which calls for a response.
  • We treat any feedback or complaint seriously whether it is made by telephone, letter, email or in person.
  • We will deal with it quickly, politely and respectfully.
  • We will respond to the situation appropriately and accordingly.
  • We learn from our complaints, use them to improve and monitor at Management level.

If you do have a complaint

If you do have a complaint about any aspect of our work, you can contact Project Arts Centre by email, post, telephone or in person. In the first instance, your feedback or complaint will be dealt with by a staff member who may resolve the issue, or forward it to the most appropriate person to respond. Please give us as much information as possible and let us know how you would like us to respond to you, providing relevant contact details.

If your complaint is received over the phone we will endeavour to have it resolved there and then (where possible), if it is received by email or post we will acknowledge it within 5 days and do everything to resolve any complaints within 10 working days.

Write / Email to:

Claire O’Neill

General Manager

Project Arts Centre

39 East Essex Street

Temple Bar

Dublin 2

or telephone 01 8819613

or email claire@projectartscentre.ie 

If you are not happy with our response you may get in touch again by writing to the Board of Project Arts Centre.  The Chair will ensure that your appeal is considered at Board level and will respond within two weeks of this consideration by Board members.

Please see Charities Institute Ireland for further details.