How to Watch The Approach by Mark O’Rowe

Below is some handy information on how to watch Landmark Productions’ The Approach by Mark O’Rowe. You can purchase tickets for the live broadcasts here.

As the show is performed live, we encourage you to log on and take your seats in plenty of time. Our virtual foyer opens fifteen minutes before showtime.

We look forward to welcoming you through our virtual doors.

How to Watch the Live Broadcast

To watch on your Computer, Laptop or Phone

1. Open your web browser and go to ticketco.tv 
2. Retrieve your booking confirmation email. This was sent by ‘TicketCoAS’ when you purchased your ticket. The subject line will read ‘TicketCo ref number …’
3. Enter your Reference Code and click done. This is the 5 character code on your ticket.
4. You will be redirected to our live stream page.
5. Our virtual lobby opens fifteen minutes before showtime.

To watch on your TV

If you have Apple, Android, or Amazon Firestick, then we strongly recommend downloading the free TicketCo TV app for the best streaming experience. Please note: you will need TVOS 13.0+ on Apple TV, or Android TV version 7.0+ to use the app. 

1. Open the App Store on your Apple, Android or Amazon TV/Firestick. 
2. Download and open the TicketCo TV app.  
3. Enter your Ticket ID/ Reference Code and click done. This is the 5 character code on your ticket.
4. You will be redirected to our live stream page. 
5. Our virtual lobby opens fifteen minutes before showtime. 

You can also connect your computer to your television using a HDMI cable, or by casting your screen with Chromecast. 

Remember! Check the time and date of the performance on your ticket

This is a live performance and times listed are in Greenwich Mean Time (GMT). Please adjust for your local time zone.

Further details on live-streaming can be found here:

How do I watch a TicketCo Media Services broadcast? and other FAQs

For any other queries there will be a chat function on the screen when the virtual foyer opens 15 minutes before show time. Or alternatively, please email live@landmarkproductions.ie 

FAQs

What is the running time?

The Approach​ is approximately 60 minutes long, with no interval. If you are watching the show on Saturday 23 January, the performance will be followed by a post-show talk with the cast and director in conversation with Louise O’Neill.

Can I share my link with other people?

No. ​When you buy a ticket you will get a link to watch the show which can be used on one device only (phone, computer or TV).

Will I be able to watch it again after the live stream ends?

As this is a live broadcast, it will not be possible to watch the performance outside of the scheduled time.

I have some technical questions

Q: I’ve logged in but the picture is frozen
A: Please​ ​click the play icon.

Q: The live stream is not loading
A: Refresh your browser and click the play icon again.

Q: It’s still not working
A: Try an alternative internet browser.

Talk to us: through the chat window on the live stream page or email live@landmarkproductions.ie

Is there a live-captioned performance?

Yes, the performance at 7.30pm on ​Thursday 21 January is live-captioned. If you would prefer to watch this performance, please

I still have more questions. Who do I contact?

For any ticketing or streaming queries please contact TicketCo ​support@ticketco.net​. For any queries about the production itself, email ​live@Landmarkproductions.ie